Reasonable rates
Prompt, knowledgeable service
Easy appointment scheduling
Commitment to quality and excellence
Terms and Disclaimer
Definitions
RDL Electric will take appropriate and practical measures to ensure the environment in which works are being carried out is safe to avoid risk of injury to RDL Electric or other parties; the customer is expected to do the same. Outside of working hours, where works are ongoing, RDL Electric accepts no liability for the actions of the customer or other household members or guests which result in damage or injury to persons or property.
RDL Electric reserves the right to refuse to undertake work in an environment which is deemed to be unsafe or where the works are considered to be unsafe, illegal (or out with the spirit of the Building Regulations and Codes) or where RDL Electric considers the other parties will be put at risk as a result of the works being undertaken.
If the customer notices any situation, property, equipment or materials that they believe to be unsafe they must mention it to RDL Electric immediately.
If any form of asbestos or other hazardous material is discovered on site, RDL Electric will notify the customer and may cease work until it has been removed and disposed of in compliance with the relevant legislation. The cost of removal and disposal shall be met by the customer.
Duty of Care
RDL Electric accepts that it has a duty of care to the customer in respect of materials, workmanship, security, property and belongings and will conduct its business in a manner such that a reasonable level of care is provided.
Building Regulations
RDL Electric reserves the right to refuse to carry out any work which is in breach of the Building Regulations and Codes or which it believes to be in breach of the Building Regulations and Codes or the spirit in which they are intended.
Services and Waste
Unless otherwise agreed between RDL Electric and the customer, waste removal and disposal will be organized by and at the cost of the customer.
Insurance
As a professional business, RDL Electric maintains in force Insurance cover arrangements
Complaints and Compliments
Should the customer have a complaint about the services or work provided by RDL Electric, these should be raised with RDL Electric’s agent or in writing to RDL Electric’s registered office at
RDL Electric
312 South Tunstall Ave.
Apex, NC 27502